New date for July 2024

This topic aims to encourage leaders to think about the bigger impact of communication – considering body language, tone, listening, and tone of voice in written communication too.

It will empower them to determine which style of communication is the best tool/media for communicating for their circumstances, and introduce the concept of managing difficult conversations.

By the end of this session, participants will:
be able to think about the ‘bigger picture’ when it comes to communication – body language, tone and active listening and what it might mean
determine which style of communication would be most appropriate for different audiences and circumstances
identify the best tool/media for communicating for their circumstances

Objectives:
To illustrate the various ‘tells’ of communication – eg body language.
To demonstrate the impact of different communication styles on different audiences and circumstances

This is a one hour interactive virtual session, you can only enrol on this course if you are over 18.

This is one of the compulsory courses for those leaders in training who are completing the Leadership Development Programme but is an excellent course for currently leaders who would like to investigate communication in their unit.